Overview
This website is operated by Kridha Fashion Boutique. Throughout the site, the terms “we”, “us” and “our” refer to Kridha Fashion Boutique. Kridha Fashion Boutique offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
In addition, when you use any current or future www.kridhafashionboutique.com service or visit or purchase from any business affiliated with www.kridhafashionboutique.com, whether or not included in the www.kridhafashionboutique.com website, you will also be subject to the guidelines and conditions applicable to such service or business.
CUSTOMER SERVICE
For all customer service enquiries, please whatsapp or call us at +91 9305909391or email us at kridhafashionjaipur@gmail.com – our customer service remains open from Monday to Friday between1200 to 1600 Hrs (IST), except on declared holidays.
PRODUCT DETAILS
Colors: We have done our best to display the colors of the products shown on this website as accurately as possible – although they might vary from the actual product due to lighting in the picture. Additionally, the colors you see also depend on your monitor, and we cannot guarantee that your monitor’s display of any color will be accurate. It is possible that some colors might bleed.
Washing/ Care Instructions: All our garments are DRY CLEAN only. We would not be responsible for any damage to the garment if the washing instruction is not followed.
Sizing: The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit while some garments are styled to be more fitted. Please review our sizing guide on the product page before ordering the garment, to select the size best suited to you.
Pricing:
Pricing of garments is subject to our policy, and we have the sole discretion to determine our prices. Prices for our products are subject to change without notice. Additionally, the prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
OTHER TERMS AND CONDITIONS
Copyright: All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, an…
Cancellation, Return & Exchange Policy
We at Kridha Fashion Boutique follow very customer friendly policy to ensure your purchases are free of any stress or any issues. We are always with you, before and after your purchase. As an additional measure, we encourage everyone to read through the following terms & conditions prior to making a purchase.
Please ask ask for as many questions as you wish to before confirming your order including fabric type, design, measurements, or anything that helps you make your decision. We would love to respond and assist you with ordering. You can simply reach out to us on Calls, Email, Instagram or even Whatsapp. We are just a message away and our team is available 24×7 365 days!
When Exchange is not accepted?
Exchange – Return not accepted due to color Difference. 10-15% Color difference might be there due to screen resolution and lights.
Exchange – Return not accepted if Customer does not like the material or color of the product order. As we use best quality material in the market and all product details are mentioned in the Product description. We would suggest you to please read all the details before placing the order.
Exchange – Return not accepted due to any other reasons leading to sudden change of mind after placing the order.
Exchange Due to Size Issues
Please refer to size chart mentioned on each product page before confirming your order. In case if you are not sure about your size, we would love to assist you in finding the perfect size for you. If you still face issues with the size once you receive the product, please raise an email on kridhafashionjaipur@gmail.com mentioning order number and the details mentioning the issue you are facing within 7 days once you receive your order. Our team will be assisting everyone on case to case basis.
Kindly take a note we can not assure you of offering the exchange as it depends upon availability of your size in your design at that time. Additionally, it will involve INR 200 additional charges per item to cover logistics expenses incurred with reverse pick-up and re-dispatch of your order.
Exchange Due to Damaged Products
It’s extremely unlikely for you to receive damaged / defective or incorrect product, as we have our QC team carefully checking all outfits before dispatching them. However, in rare scenario if you face such issues, we would be happy to assist you with the exchange of the same.
Please send us an email on kridhafashionjaipur@gmail.com with details of the issues you are facing along with order opening video for verification purpose along with product images within 7 days once you receive your order. All returns will be subject to our verification. Once your return request is received and verified – we will notify you of the approval or rejection (along with valid justification). Once it’s approved, we will arrange for the reverse pick up and dispatch a replacement of the same product your way if available. In case it’s not available we would provide you a store credit of the same amount. Validity of credit voucher issued will be of 60 days.
Returns / Exchanges For International Orders
Kindly note that orders received from overseas are not eligible for returns or exchange.
SHIPPING POLICY DELIVERY TERMS
We ship your orders on same day so they reach to our beloved customers on time
• You will receive order tracking details shortly once the order is placed on your mail as well as phone through SMS
• Delivery Time For Domestic Orders: In general, domestic shipments are delivered within 5-7 days’ time (the delivery might take more or less amount of time in rare cases depending upon accessibility of location, time of the year as well as any external uncontrollable factors impacting any region)
• Delivery Time For International Orders: Orders shipped to overseas generally takes 7-12 days’ time depending upon accessibility of the country and your location within the country
• Change Of Delivery Address / Contact Details: For change requests of delivery address or contact information of the recipient, please share the relevant details via email on contact.Info@kridhafashionboutique.com and we will coordinate with our logistics partners to update the same
• Expedite / Urgent Delivery Request: To expedite or make an urgent delivery request please reach out to contact. kridhafashionjaipur@gmail.com and we will give our best to ensure the delivery is done in preferred time frame. This is applicable for any urgency, occasions or any life events.
• Delivery Time Exceeded: We are committed to delivering your orders on time and would try our best to ship the orders timely, as per our promise. We use third party delivery partners, and we are not responsible for delays in delivery post handover of the product. Additionally, in the event of service interruptions caused by events beyond our control, we would not be able to guarantee on-time shipment
SHIPPING COSTS
1. Domestic Orders: We offer FREE SHIPPING for all orders in India.
2. International Orders: Shipping cost is based on location and is calculated at the time of checkout. Payment for shipping costs will also be collected at the checkout while making a purchase.
CANCELLATIONS
If you change your mind after you have placed an order, we will not be able to cancel the order. However, please reach out to us over email and we will try our best to accommodate your request.
STOCK AVAILABILITY
We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will contact you to ask for your preference and would be glad to support you with whatever decision you take with respect to your order.
DUTIES & TAXES
1. Goods and Service Tax: GST is collected on all domestic orders and is already included in the prices displayed for all products.
2. Import Duties & Taxes: Occasionally, import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies from country to country, and Kridha fashion boutique encourages you to be aware of these potential costs before placing an order with us. If you refuse to pay duties and taxes upon arrival at your destination country, kridha fashion boutique will not be responsible for non-delivery of orders, and will not be able provide any support.
Need help?
Contact us at kridhafashionjaipur@gmail.com for questions related to refunds and returns.